=========================================================================
(C) 1993 by Atari Corporation, GEnie, and the Atari Roundtables. May
be reprinted only with this notice intact.  The Atari Roundtables on 
GEnie are *official* information services of Atari Corporation. To sign
up for GEnie service, call (with modem) 800-638-8369.  Upon connection 
type HHH (RETURN after that). Wait for the U#= prompt.Type XTX99437,GENIE 
and press [RETURN]. The system will prompt you for your information.
==========================================================================

                    Dateline Atari! with Bob Brodie
                              Oct. 1, 1993

                            Host - Lou Rocha

<[Host] ST.LOU> Good evening and welcome to Dateline Atari! with 
Bob Brodie. It is my pleasure to welcome Bob to our monthly gathering 
on GEnie, the official online home of Atari Corp. Our guest is Bob 
Brodie, Director of Communications for Atari.

As we begin tonight's session, I would like to once again thank Bob
for his live conference from the Glendale show on September 18th. The
transcript is available here in library 13 of the ST RoundTable. That
conference generated a lot of interest, specifically around the Jaguar
rollout. We also heard a little more about TT production and I see
that a Current Notes ad for Computer Studio says they will be
restocking soon.

Bob's Glendale conference was picked up by Atari Explorer Online and
published in AEO_2016. Apparently, another online magazine also picked
up the transcript and used it to provide their own show 'report'
(along with an error that has become routine in their reporting). I
guess we should be flattered <grin>.

There is one other item of business to clear up related to the
Glendale conference. In response to my question to sysop Mike Allen
about the demos at the Lexicor booth, Mike posted that he hadn't seen
the booth because of the crowds but that he thought it was near the
washrooms. It has been noted that Lexicor posted some objection to
this comment on another service. In checking with show organizer John
King Tarpinian, it seems there were some booths in the area and one
was mistaken as the Lexicor booth. In fact, Lexicor was unable to
attend the show due to last minute problems. On behalf of Mike and
myself, we regret the error.

This evening I anticipate lots of questions about the Jaguar, the
Falcon, TT production, Atari stock and a number of other related
topics. I am ready to open the floodgates after Bob's opening
comments. Sit back and enjoy the October Dateline at GEnie's new
reduced rates. Bob, the floor is yours! GA

<BOB-BRODIE> Good evening, one and all! Welcome to the October 
installment of our Dateline: Atari session!!!

It's crunch time here at Atari. Upstairs, even as I type this, there is 
a host of people hard at work on getting Jaguar titles ready to send out 
the door for the big Jaguar roll out next month. Game testers, 
programmers, artists, and musicians are all on hand as we labor to get 
this exciting product out the door.

Earlier this week I had an opportunity to take a fresh look at how some 
of the titles for the Jaguar are coming along. To say that I'm impressed 
is an understatement! The art work on the titles is truly striking, and 
the game play has improved dramatically since I last visited them.

This month, you'll have a chance of the initial reactions of some of the 
game press. Be sure to check out the October issue of Game Pro, where 
the Cutting Edge feature showcases the Jaguar in a full four color page 
layout. Just Fed Ex'ed up to me today is issue 11 of The Die Hard Game 
Fan...possibly one of the most colorful magazine out on the market has 
started a whole new section for the Jaguar called "Jaguar's Domain", as 
well as a really flattering editorial about the Jaguar. The Jaguar's 
Domain also features a four page, full color layout of screen shots from 
Jaguar titles including Raiden, Tiny Toons, Crescent Galaxy, Club Drive, 
Cybermorph, and more. Be sure to look for copies of those screen shots 
to be uploaded here to GEnie, our official online service! As always, 
you'll find these files online here FIRST!!! The pictures will be 24 
true color Targa files, so you will have a chance to see the images in 
the very best possible format.

On the computer front, we just completed a terrific show in Glendale, 
and the sales results were terrific. The San Diego Computer Club also 
hosted a multiplatform event, which the Atari Club won an award for the 
best booth for their presentation of MIDI Maze at the show. 
Congratulations to both John King Tarpinian for another successful 
Glendale Show, and to the members of SDACE for their efforts at making 
their appearance a success at the show.

With all of the hectic preparations here at Atari for the Jaguar, I 
regret that time hasn't given me more time to prepare a long set of 
opening remarks. So, rather than tie up our time any longer, let's cut 
straight to our users and their questions, Lou. As always, I'm excited 
to meet with all of our customers here on our official online service, 
GEnie. Let's go, Lou.

<[Sir Fransis] K.DRAKE> Bob, are there any plans in the immediate 
(spring '94) future to introduce any advanced controllers? By advanced, 
I mean (NO GUNS) a steering wheel or analog joystick.

<BOB-BRODIE> Hi Kenneth, I am not aware of any plans for Atari to do so, 
but spoke with a game developer earlier this week that is working on a 
fighting game to compete with Street Fighter II. He plans on making a 
new controller to sell along with the game.

<[steve] S.OLSON2> Can you give us a time frame of when to expect the 
next list of developers and can you give a background of some of the 
little known ones already announced?

<BOB-BRODIE> Hi Steve, hmmmm we really haven't set a date for another 
press release to do that. What I plan on doing is meeting with Bill 
Rehbock late next week (he's out of town right now) to discuss the 
"credentials" of the developers.

<BOB-BRODIE> I agree with you that we need to do a better job of telling 
the public who the developers are. Some of the names that are in the 
press release are the finest game developers in Europe.

<[steve] S.OLSON2> Bob, real quick can you explain why EGM has a biased 
against Atari and will they get a black box so they can rate lynx games 
again?

<BOB-BRODIE> I've had a number of discussions with EGM about their 
attitude about Atari. There is hope for things to improve. I think part 
of the issue might be that there are a number of people there that are 
former employees of Atari, including the publisher.

<BOB-BRODIE> On the other hand, when they go out of their way to blast 
the president of the company in a sister publication of theirs, they 
don't give me a lot of ammo to try to change the way things are between 
us. 

<BOB-BRODIE> Re the Black Box...they don't need a black box to rate the 
games. We send them pre-release eprom cartridges of the games, and 
provide them with slides of screen shots of the games. This is the same 
level of support that we give to all of the other magazines as well, and 
none of them are complaining about. The reality is that the "Black Box" 
is a development tool, not just something to take screen shots with. It 
is NOT an essential tool for them to have for their Lynx coverage.

<B.AEIN> Bob, will there be a CD-rom derived from the Jags for a low 
cost Falcon one? I would like to say that as a new Falcon owner that 
Atari Must take the SCSI to DMA (SLM) project in house and DELIVER as 
promised! Any comments?

<BOB-BRODIE> No the interface for the Jaguar CD ROM is different from 
the Falcons, so I don't see that as a common project. I share your 
thoughts about seeing the SCSI to DMA project getting done, and spoke 
with Bill about it at length earlier this week. I can assure you that he 
is working on a solution, and believes that it is close at hand.

<[Sam030] SAM-RAPP> Hey Bob! Can you give any SPECIFICS as to Jaguars 
where/when? Are there boxed production units in a warehouse somewhere? 
Can I have one? Now? Please? ;-) AND.... Is there anyone on GEnie that 
can discuss the Jaguar development process in the RT? Thanks!!

<BOB-BRODIE> Hi Sam, as to exact locations, no...I can't give you that 
information tonight. No, there are not stacks of boxed productions units 
sitting in a warehouse somewhere, but there has been a pilot production 
run made, and now units are being sent to developers for use, and to 
potential developers for evalution.

Bill Rehbock is capable of discussing the development process, but I 
don't think he has the time to do it, at least right now. Please 
understand that it really is a "CRUNCH TIME" for us here right now. 
We're all trying to stay very focused on getting a quality product out 
the door with a great release as well.

<[Sam030] SAM-RAPP> When will the first consumer run be made?

<BOB-BRODIE> Rather than tell you when it's being made, look for it to 
be available for purchase (much more significant) the weekend after 
Thanksgiving.

<[Host] ST.LOU> Is that Canadian Thanksgiving, Bob? :-) <Oct. 12th>

<BOB-BRODIE> We're not shipping to Canada til '94, Lou. Sorry.

<[SPEEDO Racer] J.TORRES17> This may have been covered previously... 
Since I am nowhere near a test market. Is Atari going to set up a 1800 
number (like for the LYNX) and a Jaguar help line?

<BOB-BRODIE> Initially, we will not have the Jaguar available for sale 
via the 800 line. This is at the request of our retailers. Yes, there 
will be a Jaguar section on our help line to give out hints, tips, and 
easter eggs.

<[Graham] B.STEVAN> Bob, thanks for joining us again tonight. I have a 
question(s) about Atari's servicing. We spoke to Shirley Taylor just 
yesterday regarding a bunch of Portfolios we sent back for an exchange. 
We were informed that NO Portfolios will be available until the NEW 
YEAR! The customers have already been waiting for about 2 months, as we 
had to try to get an RMA#, then had to wait for delivery to Atari, then 
wait to get info from Atari. Needless to say we have several customers 
that are very angry! We also have a similar situation with 2 1040STe 
warranty units that we sent down. My question is...what is causing the 
delays with the Portfolios? Why does Atari seem to treat customer 
service as a low priority, the lack of parts and replacement units being 
an example. On the positive side I have had tons of customers asking 
about the Jaguar. Is there any chance Atari would consider releasing it 
everywhere before X-Mas rather than just the announced test markets. I 
can't see any reason (other than lack of promotion) why the Jaguar 
wouldn't succeed everywhere, especially if a ton of them were sold over 
Christmas.

<BOB-BRODIE> Hi Graham, Shirley is being a bit pessimistic about the 
Portfolio situation. We simply ran out of units, and as I'm sure you 
know, we typically replace the defective Ports with another. We are 
bringing in Ports from another subsidiary in Europe to re-stock our 
supply, but are finding that we need to have a subcontractor to rework 
the keyboards to a North American type set. Finding the right company to 
do that is a bit of a problem right now. We changed our entire 
manufacturing and warranty process on the Falcon030 so that we would be 
providing our customers with .... higher level of customer service, and 
eliminated the need to replace on board components. Instead on the 
Falcon, all that needs to be done is that there are 6 main components 
that a dealer has to worry about replacing. The keyboard, the ram board, 
the floppy disk, the hard disk, the power supply and the mother board. 
So you see, we ARE improving our efforts at making service much more 
efficent.

Re the Jaguar...remember that the chipsets Tom and Jerry, are very 
special chips. We will not be able to get more than 50,000 units made 
before the holiday season. We feel that we can sell that many units in 
the markets that we've chosen. In addition to that, we can do a very 
well planned, and executed campaign in those two cities.... for an 
affordable amount of money. Trying to go national or global at this 
point is simply too expensive in terms of promoting the product.

<[Sir Fransis] K.DRAKE> Will the .GIFs be uploaded right after the 
conference? Also, the polygon game screenshots are non-texture mapped. 
Is this by design or for necessity?

<BOB-BRODIE> Not right after the conference, but thanks for your 
interest. :) I will be sending some to the staff of Atari Explorer 
Online for them to bundle with their issue, and allow them (just like we 
do the other mags) decide which ones they want to see printed. Re the 
polygon screen shots, gee...I don't know. Sorry.

<[DarkChild] R.HALL49> This question applies to when the cd-rom unit is 
in place because I know that video\audio takes up an enormous amount of 
storage space, but how does video playback look? ummmm I don't mean 
digital "stills" either...thanx ga.

<BOB-BRODIE> It looks terrific! We won't have any of the "loading" 
messages that some of the other CD units have.

<[Chris] C.OATES2> A while back, the possibility of a Falcon special 
issue of BAM was mentioned. Was this shelved or just delayed? Also, any 
other Falcon related Press coverage lately?

<BOB-BRODIE> Chris, I don't know what happened to that special issue of 
BAM. James isn't on hand for me to consult tonight on that. My best 
guess would be that they decided to hold off with it until they have a 
real "killer app" like Cubase Audio for Falcon to really showcase the 
unit. And no, we've not pursued any additional press on the Falcon 
lately.

<[Iver] I.POSSEHL1> Bob - I'm looking for a dealer near Fargo, North 
Dakota. Could you again give us the number to call at Atari for this 
info? I'm getting the itch to buy a Falcon. :-) Also - for those of us 
living in the sticks. Will there be a way to mail-order a Jaguar?

<BOB-BRODIE> Hi Iver, I'm sorry that we don't have a dealer in North 
Dakota right now. We are in discussions with a VAR in Mynot, but nothing 
has been firmed up yet. From North Dakota, I'd say your closest dealers 
are in Minnesota. Try Roger Doger Music in North Hopkins, MN. The phone 
number is 612-932-9441. Re the Jaguar...in 1994 we'll be going National, 
so you should be able to buy via mail order then.

<ARCHIVIST> Bob, there has been a lot of speculation about TOS 5 lately. 
Is this a new TOS for the falcon or will it be for general use like TOS 
2.06?

<BOB-BRODIE> Charlie, I'm not 100% sure on that. From what I know, the 
plans for TOS 5 are "Multi-TOS" like...I don't expect it to be an EPROM 
or ROM for the other machines. But I really want to empahsize that I'm 
not up to speed on that. Sorry.

<B.AEIN> Will Atari try to censore either violent or sexually( R rated 
in movie land) orientated games? When will the ad's for the Jag start 
showing up? When will the V.R. helment be anounced, as it should cause 
an ATC stock leap.

<BOB-BRODIE> I am not aware of any plans to censor any of the titles. 
However, I have also not seen any titles to date that might have those 
kind of problems (specifically sex and violence). The only thing I can 
point to is the Dracula game, which had been "accused" having a lot of 
cleavage in a couple of scenes with the brides of Dracula. Most of the 
ads will run concurrent with when the Jaguar is released for sale. And 
the VR helmet is not a project that we're doing, there is a developer 
doing it, so I can't comment on when that will be done.


<[F.S.U. #1!] AEO.MAG> Bob, while in my lurkings on several online nets, 
I've seen people claim that mail order houses are NOW taking orders for 
Jaguars. Some houses (I don't remember any names) were claiming 1993 
delivery. Some, even October 1993 delivery. Would you care to comment on 
that before Atari gets a "black eye" from these tactics?

<[F.S. WHO???] BOB-BRODIE> Sure Travis, we have a very clear policy on 
mail order for the Jaguar. We are not selling to any of the mail order 
firms this year. We will, however, be selling to a single distributor in 
NYC. We expect that he will be able to sell his units in the metro NY 
area. The possiblity exists that there may be a few units that do make 
it to the mail order arena. We also expect that at least one of the 
retailers will, over our objections, try to go national with their 
units.

<[Kool-Aid Man] C.CASSADAY> Bob, can you comment on the rumor about 
Dallas being a third test market for the Jaguar? Also, the picture of 
the Jaguar in the October GAMEPRO only shows three plugs and the 
expansion bus. (I think... I lent the issue out to a friend.) Has the 
Jaguar changed since GAMEPRO took the pictures of it? I ask this because 
of the statement by Atari that the Jaguar has SVHS, Composite, etc. 
video. Are there more video ports on the sides of the Jaguar? 

<BOB-BRODIE> I've got my issue right here, Chris...lemme look at what 
the shot. Ah, nope. They are showing the correct images. The S Video 
output comes off the expansion port on the rear on the unit, as shown on 
page 16 of the October issue of GAME PRO. We're making a separate set of 
cables that will give SVIDEO, RGB, etc. The RF connector is just to the 
side of the expansion ports. BTW, the screen shots that are in Game Pro 
were taken with an RGB cable connected up to a Jaguar unit, with input 
to a video board on a Mac.

<[Steve @ NLS] STEVE-J> Is the Jaguar price DEFINITELY set now (at 
$199.95 or whatever)? We've only been told "around $200" so far. Also, 
one of the mags said the 'JagCD' might cost as much as $350 -- can you 
say it WILL only be $200-$250? GA

<BOB-BRODIE> There are no plans for the Jaguar's CD unit to cost as much 
as $350. May I ask where you read that?

<[Steve @ NLS] STEVE-J> It was one of the game mags, but I forget which.

<BOB-BRODIE> Does Ralph do a game mag now??? :)

<[SPEEDO Racer] J.TORRES17> Is Atari developing CD's for the STe/Falcon? 
Encyclopedias? Jaguar Encyclopedia? Can you hook a Jaguar to a SC1435?

<BOB-BRODIE> We are creating a developer CD for the Falcon. But not 
encyclopedias. We don't have enough manpower here to be able to do a 
project like that ourselves. We have suggested to a number of developers 
that it would be a good project for them to do. Hopefully, one of them 
will be up to the task. Re the Jaguar to an SC1435...YES! And it looks 
fabulous!!!

<S.CHAPMAN> Will Atari have a booth at WCES. If so, how big and where? 
<:^)

<BOB-BRODIE> Our recently hired marketing director, Terry Valeski, is 
hard at work on a number of things, inlcuding the CES Show. I don't know 
where our booth will be, but I'm sure we will have a very big presence 
at the show. We really want to show the Jaguar off in a big way at this 
show.

<[DarkChild] R.HALL49> With price cuts by nearly every other competitor, 
will we see a slash in the price of the Falcon? (I think it's worth 
every cent...but am curious). Same question in regards to the STe 
(especially with the STe price cuts in the UK). One more thing, is there 
a cd-rom being developed for the Falcon...would love to see this even 
though the user-base is still small (for now). Oh yeah, ATARI RULES!!! 
(overly enthusiastic shot in the arm!) thanx GA. oops, Joe took my 
question...

<BOB-BRODIE> Ron, there are presently no plans to cut prices on the 
Falcon030. Here in the US, we're not selling the STE at this time, so we 
can't cut the price on the unit. :) The Falcon030 can use industry 
standard CD ROMs _right now_ via the SCSI port. There are even 
developers with CD ROM products for the Atari Falcon030. Send email here 
on GEnie to GREG for information on his products. That's Greg Kopchak. 
I'm sure he has a topic in the Bulletin Board as well.

<[Sam 030] SAM-RAPP> Hi again Bob! While waiting for my Jaguar T-shirt I 
was wondering what the pack-in will be?

<BOB-BRODIE> Sam, you're greedy! I tell ya gang, I sent this guy a 
really neat RED Atari hat (limited edition, mind you!), and a truly cool 
Lynx T-Shirt (also a collector's item), and all I hear is where is my 
Jaguar t-shirt!!!! The pack in game hasn't been 100% decided. I think it 
should be Crescent Galaxy, but there are others that are pushing for 
Cybermorph.

<[Host] ST.LOU> I never got one <sniff>

<BOB-BRODIE> Bill Rehbock is among them, and threatened to wrestle me 
for it. That's good news for Crescent Galaxy. :)

<[Anthony] A.DIPIETRO> Atari out-sourced MultiTOS is there any chance of 
outsourcing GEM? (not the AES or TOS just the Desktop portion)?

<BOB-BRODIE> We really didn't outsource MultiTOS, we bought it, and then 
hired the developer. At this point, I'd say NO...no chance of that 
happening.

<[Steve @ NLS] STEVE-J> Could you answer my previous question (if the 
Jaguar's price is definitely set and, if so, what it is)? My NEW 
questions are: Can you name any Jaguar retailers (in the test markets)? 
Also, when the Jaguar goes national, will marketing progress from the 
coasts inward (I live in Portland, OR)?

<BOB-BRODIE> The price is set, but we're not announcing it tonight. Nor 
will we name the retailers yet either. As we've stated in the past, 
virtually every major retailer has expressed interest in carrying the 
Jaguar.

<[Host] ST.LOU> Bob, if you would like to ship me 100 Jaguars, I will handle
the sales on GEnie for you :-) You pick a price! <grin>

<BOB-BRODIE> Re the marketing effort, yes...we will properly support the 
Jaguar in all of the markets that it will be sold in. That's part of the 
reason we want to control where it goes to for the roll out, we want to 
be sure that we properly support it where it is sold.

<[Host] ST.LOU> Jim Thornhill gets the wrap up tonight......

<[JaguarJim] J.THORNHILL> Bob, I have heard that Atari has purchased a 4 ft
display section at TRU for the Jaguar, is that true?

<[Host] ST.LOU> Toys R Us..!

<BOB-BRODIE> Not that I'm aware of, Jim. Sorry.

<[Host] ST.LOU> Well, that brings us to the end of another session and 
once again I am thrilled that Bob has chosen this service to meet with 
Atari users each month. The transcripts seem to be more popular than 
ever and the last edition has been downloaded almost 650 times so 
far.... Bob, we really appreciate your efforts at the end of a long work 
week. I have enjoyed this session and surely look forward to our meeting 
in November.

<BOB-BRODIE> Thanks for such a wonderful job of moderating tonight Lou. 
This time always serves as a reminder of why GEnie is the Number 1 
online service for Atari owners world wide. The staff of the Atari RTs 
have always gone out of their way to serve the needs of the users. As 
always, I appreciate the opportunity to meet with our customers online 
in a live setting here on GEnie! Thanks to all for attending tonight!!

 
|-This file passed through --- /\ ---.------ /\ ---*--.- FidoNet 2:200/612 --|
|                     .  * .  // \        . // \  .      FujiNet 7:102/102   |
|  +46-451-91002             //   \   +    //   \      .  NeST 90:1101/112   |
|                       +   //  /  \      //     \   +   UseNet troed.ct.se  |
| Official Swedish Support /\\  \\ /  .  //   \\ /                           |
| BBS for RATSoft/ST¿   . // \   \/     //    /\/   .                        |
|                         \\ /   /      \\  \/    +     Official Support BBS |
| 16800 Dual Standard  *   \\   /  + .   \\  \ .    .   for Climax SoftWare! |
|                        .  \\ /          \\ /                               |
|- SysOp: Rickard Troedsson  \/ARCASTIC -- \/XISTENCE - PD and ShareWare!!! -|
< Advertisment added using -=Bad Ad=- 1.92 by Troed/Sync. BBS: +46-451-91002 >
